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Every conversation
can be practised.

Talking well with people is a craft, and a craft is learnt by practising. We build courses, exercises and conversations with AI clients around the conversations you actually face: from the appraisal and the demanding customer to the therapy session.

MI-lab is available in English. Our other labs are in Norwegian today. About the languages

A manager in conversation with an employee
The appraisal Lederlab
A therapist with a notepad in conversation with a client
The therapy room EFT-lab
An adviser in conversation with a young man
The change conversation MI-lab
Two men in conversation at a workplace
Employer engagement Inkluderingslab
A careers adviser and a client looking at job opportunities together
Careers guidance Built to order
A nursery teacher in conversation with a father
Talking with parents Built to order
A customer talking with a member of staff at a shop counter
The customer conversation Built to order
Your conversationsCases, clients and content adapted to what you actually face
Feedback every timeFrom AI, built on the field’s own criteria: what you said, and what it did
Practise when it suits youNo actors, no training room, no timetable
Privacy in the EUMI-lab and EFT-lab: stored in Germany, with data processing agreements. The content trains no AI models
Clients in Norway
  • NAV Lørenskog
  • Stavanger kommune
  • IPR (Institutt for psykologisk rådgivning), Bergen
  • A2G
  • ALF
  • Fossheim
  • JobLearn
  • Spir Oslo
For organisations and education

Training in the conversations you face.

You can use a lab we have already built, or have one built around your own methods. Either way, with your own users, your branding and an overview for whoever leads the training.

MI-lab: the home page with courses at three levels, practice conversations and the MI mentor
MI-lab · in English
EFT-lab, in Norwegian: the home page with topic courses, exercises, simulated therapy and the EFT mentor
EFT-lab · in Norwegian
Lederlab, in Norwegian: leadership conversations in modules, from the welfare conversation to the formal warning
Lederlab · in Norwegian
MI-lab with ALF’s branding, in Norwegian: its own login page with ALF’s logo and the clients
MI-lab for ALF · in Norwegian
The quickest way to start

Use a ready-made lab

MI-lab, EFT-lab or Lederlab for your group, with your branding, your own users, a progress overview and courses in the right order.

Motivational interviewing · Emotion-focused therapy · Leadership conversations · Employer engagement

MI-lab is available in English, Swedish and Norwegian. The other labs are in Norwegian.

See the labs →
Fictional example, in Norwegian: Lyngvik Kundelab for a made-up shop chain, with its own logo, colours, customer courses and customers to practise with
Fictional example: retail · in Norwegian
Inkluderingslab, in Norwegian: from referral to job, with the journey, exercises and simulators
Inkluderingslab · in Norwegian
Fictional example, in Norwegian: Kvistlia Foreldrelab for made-up nurseries, with its own logo, colours, courses and parents to practise with
Fictional example: nurseries · in Norwegian
Your methods

Have a lab built for you

We create courses, exercises, clients and a mentor around your methods and the conversations that are difficult for you, with your name, logo and colours. Inkluderingslab was built this way, for conversations with employers and jobseekers in Norwegian workplace inclusion services.

Sales conversations · Leadership · Customer service · Workplace inclusion · Health and welfare · Schools and early years

01

We map the conversations

Which conversations matter most and are hardest, and what good practice looks like for you.

02

We build the content

Courses, exercises and clients drawn from your everyday work, in your methods.

03

You test and adjust

Your experts test the lab and refine it until it hits the mark.

04

The lab goes into use

Your own users, a progress overview and further development as you learn.

EFT-lab, in Norwegian: the landing page with an illustration of two-chair work
EFT-lab · in Norwegian
Illustration in Norwegian of a lab for cognitive behavioural therapy, showing Socratic dialogue
Example: CBT · in Norwegian
Illustration in Norwegian of a lab for metacognitive therapy, showing detached mindfulness
Example: metacognitive therapy · in Norwegian
Illustration in Norwegian of a lab for ISTDP, showing the channels of anxiety in the body
Example: ISTDP · in Norwegian
Illustration in Norwegian of a lab for mentalization-based treatment, showing the not-knowing stance
Example: MBT · in Norwegian
Illustration in Norwegian of a lab for couples therapy, showing the interactional cycle
Example: couples therapy · in Norwegian
For therapeutic approaches and the clinicians behind them

A lab for your therapeutic approach

We have built EFT-lab, developed by Jan Reidar Stiegler, specialist in clinical adult psychology, in collaboration with the Norwegian Institute for Emotion-Focused Therapy and IPR (Institutt for psykologisk rådgivning). It is the template: with your approach it becomes a CBT lab, an MBT lab or an ISTDP lab, built together with the trainers and clinicians who own the method.

EFT-lab is available in Norwegian today. An English lab is being built together with practitioners in the field.

For example: cognitive behavioural therapy · metacognitive therapy · ISTDP and dynamic therapy · mentalization-based treatment · couples and family therapy · core therapist skills

The platform

Courses, exercises and conversations in one sequence.

Courses and theory give you the knowledge. The exercises turn it into technique. The conversations are where you use it, again and again, with feedback. The screenshots are from our Norwegian labs.

Inkluderingslab, in Norwegian: The Journey, a course in which you follow one participant from referral to starting work
CoursesModules in a set order, level by level, from the first meeting to mastery. Inkluderingslab · Norwegian
MI-lab: What is change talk? A short text with examples
TheoryShort, concrete text tied to the conversation you are about to practise, with examples. MI-lab · Norwegian
Lederlab, in Norwegian: a conversation exercise in which you test the opening of a conversation with Tora
ExercisesOne technique at a time. Recognise it, choose it and phrase it yourself. Lederlab · Norwegian
MI-lab: a practice conversation with the AI client Andrew, 21, with a conversation barometer
ConversationsClients with a history of their own who respond to what you actually say. Type or speak. MI-lab · Norwegian
MI-lab: analysis of the conversation with Andrew, with strengths, change talk and the MI mentor
AnalysisAfter the conversation you see what you did well and what the client said, and can discuss it with the mentor. MI-lab · Norwegian
Privacy

The conversations are yours.

The first thing many people ask: can my manager read what I wrote? In MI-lab, the answer is no. This is how we handle personal data in MI-lab and EFT-lab, which each have their own privacy policy.

Stored in the EU, with agreements in place

Data is stored on servers in Germany. We have data processing agreements with our suppliers, and the content is not used to train AI models. Client responses are generated by language models from OpenAI in the USA, safeguarded by the EU’s standard contractual clauses.

Managers see progress, not conversations

In MI-lab, the organisation’s administrator sees how far each participant has come and how much the service is used. No other user can open the content of the conversations, the analyses or cases they have written themselves.

Fictional clients, no patient data

You practise with AI-generated clients, not real people. In MI-lab, speech is converted to text as you go, on servers in the EU.

Deleted when no longer needed

In MI-lab, training data is deleted 12 months after the last activity, and 90 days after an agreement with the organisation ends. In EFT-lab, you delete your account and all its content yourself. DialogSkills AS is the data controller.

MI-lab: privacy policy (in Norwegian) →EFT-lab: privacy policy (in Norwegian) →

About us

Two psychologists, one craft.

Much of what makes a conversation good is shared by the therapist, the manager, the adviser and the salesperson: listening, understanding what is at stake for the other person, meeting scepticism and disagreement with respect, and helping someone a step further. We have taught this throughout our working lives, and it is what the platform trains.

We own DialogSkills together. Stian built the platform and is responsible for motivational interviewing, leadership and work. Jan leads the psychotherapy work.

Expertise from professionals

The content is developed and quality-assured by psychologists and practitioners in the field. Client responses and feedback are generated by AI within these frameworks.

Clients who react

People with a history and reactions of their own, who are affected by what you say. You can try again and see what changed.

The whole learning journey

Courses, theory, exercises, conversation practice and progress fit together, with an overview for whoever leads the group.

Stian Midtgård
Photo: Cecilie Bannow

Stian Midtgård

Psychologist (licensed in Norway) · co-founder

Licensed psychologist in Norway, working in work and organisational psychology, with a clinical background and more than 20 years’ experience of communication skills training for frontline professionals, known as a trainer and speaker on motivational interviewing. He also runs Arbeidspsykolog AS in Bergen, with courses in motivational interviewing and leadership (in Norwegian).

Jan Reidar Stiegler
Photo: Cecilie Bannow

Jan Reidar Stiegler

Specialist in clinical adult psychology, PhD · co-founder

Psychotherapist, supervisor, researcher and teacher, who has trained psychologists in therapy for more than ten years. Professional lead at the Norwegian Institute for Emotion-Focused Therapy (NIEFT) and affiliated with IPR in Bergen. His doctorate from the University of Bergen (2018) examined emotional processing in EFT and the effects of two-chair dialogue. Author of Emosjonsfokusert terapi and co-editor of Terapeutens håndbok i emosjonsfokusert terapi, both in Norwegian.

Contact

Let’s talk about your conversations.

Tell us which conversations your people face. We will get in touch, show you the platform and explain how a lab for you could look. We give a quote after a conversation.

Organisations, MI, leadership and workstian@dialogskills.no
Psychotherapy and therapeutic approachesjan@dialogskills.no
General enquiries and phonepost@dialogskills.no · +47 982 62 492

We use the information to reply to you and follow up your enquiry. Privacy policy (in Norwegian)